{"id":2011,"date":"2022-06-04T16:43:40","date_gmt":"2022-06-04T15:43:40","guid":{"rendered":"http:\/\/11thhouse.co.uk\/?page_id=2011"},"modified":"2022-08-12T13:28:07","modified_gmt":"2022-08-12T12:28:07","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/11thhouse.co.uk\/en\/shipping-and-returns\/","title":{"rendered":"Shipping"},"content":{"rendered":"<div id=\"wp-block-themeisle-blocks-advanced-columns-fcbd28e2\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-7fb42ee4\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<p>We usually dispatch your order within 1-3 working days. In cases where shipping is delegated to our fulfilment partners, it may take additional 3-7 days and is usually specified in the product description.<\/p>\n\n\n\n<p>The shipping costs for your order are calculated automatically depending on the product categories in your order as explained below which are part of our <a href=\"http:\/\/11thhouse.co.uk\/en\/terms-of-service\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Terms of Service\">Terms of Service<\/a> that fully apply here.<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-9f2f2383\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-9f2f2383\">Free shipping<\/h3>\n\n\n\n<p>We offer free shipping for the following categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>our \u201cin-house\u201d products such as polymer clay and 3D print-based earrings;<\/li><li>all prints finished by our POD fulfilment partner;<\/li><li>digital downloads.<\/li><\/ul>\n<\/div>\n<\/div><\/div>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-86442de9\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-86442de9\">Flat rates<br><\/h3>\n\n\n\n<p>Shipping costs for products which we buy as stock, depend on the categories of these products as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Flat rate \u00a32.45 \u2013 Royal Mail large letter 2<sup>nd<\/sup> class signed for \u2013 for items under 100 g weight<\/li><li>Flat rate \u00a33.05 \u2013 Royal Mail large letter 2<sup>nd<\/sup> class signed for \u2013 for items of 101-200 g weight<\/li><li>Flat rate \u00a34.35 \u2013 Royal Mail small parcel 2<sup>nd<\/sup> class signed for \u2013 for items &lt; 2000 g that are higher than 2.5 cm.<\/li><\/ul>\n\n\n\n<p>If an order contains products from different categories, the shipping costs are added but only once per category. This is because different categories require different packaging and are usually sent in different parcels.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping costs for products which we buy as stock, depend on the categories of these products as follows: Flat rate \u00a32.45 \u2013 Royal Mail large letter 2nd class signed for \u2013 for items under 100 g weight Flat rate \u00a33.05 \u2013 Royal Mail large letter 2nd class signed for \u2013 for items of 101-200 g&hellip;&nbsp;<a href=\"https:\/\/11thhouse.co.uk\/en\/shipping-and-returns\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Shipping<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-2011","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack-related-posts":[{"id":2368,"url":"https:\/\/11thhouse.co.uk\/en\/refund-and-returns-policy\/","url_meta":{"origin":2011,"position":0},"title":"Refund and returns policy","author":"Olga Foertsch","date":"11\/08\/2022","format":false,"excerpt":"This refund and returns policy is a shortened version of our \u201cCancellations, returns and refunds\u201d section in our Terms of Service that apply here. CANCELLATIONS As a consumer, you have the right to cancel your order within 14 days from the day you receive your goods. To meet the cancellation\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1760,"url":"https:\/\/11thhouse.co.uk\/en\/terms-of-service\/","url_meta":{"origin":2011,"position":1},"title":"Terms of Service","author":"Olga Foertsch","date":"16\/05\/2022","format":false,"excerpt":"Welcome to 11TH HOUSE! These terms of service outline the rules and regulations for using the 11TH HOUSE website accessible at http:\/\/11thhouse.co.uk. Acceptance of Terms 11TH HOUSE eCommerce-Shop and its website are run by 11.\u00a0House Limited with the trading name 11TH HOUSE, a private company limited by shares registered in\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1737,"url":"https:\/\/11thhouse.co.uk\/en\/privacy-policy\/","url_meta":{"origin":2011,"position":2},"title":"Privacy Policy","author":"Olga Foertsch","date":"16\/05\/2022","format":false,"excerpt":"Last updated: August 7th, 2022 Defined terms For the purpose of this Privacy Policy unless the context requires otherwise, the words with a capitalised initial letter have meanings defined as follows: Affiliate means a person or organization officially attached to a larger body;Account means a unique account created by You\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/pages\/2011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/comments?post=2011"}],"version-history":[{"count":9,"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/pages\/2011\/revisions"}],"predecessor-version":[{"id":2392,"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/pages\/2011\/revisions\/2392"}],"wp:attachment":[{"href":"https:\/\/11thhouse.co.uk\/en\/wp-json\/wp\/v2\/media?parent=2011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}